Creating a Customer-Focused Organization
Bethlehem Chamber Office
Main Street Commons, Suite 200
This is a workshop that teaches about customer loyality friving profitability and growth. Successful organizations understand that applying behaviors of helpfulness, genuine interest, and respect moves customers from ambivalent to champions. In addition, they understand that creating a great customer experieince is not just the responsibiolity of the customer service representatives, but of everyone in the organization.